Regaining control of a fragmented technology ecosystem
City
Montreal
Type
Commercial – Hospitality
Business hotel in downtown Montreal. High-traffic common areas, conference rooms in continuous use. The problem: a technological environment deployed over time by multiple vendors, lacking an overall vision.
Overall coherence had weakened, complicating daily operations. The mandate: regain control, integrate targeted adjustments, and establish a sustainable management framework, without disrupting operations or the guest experience.
Complete overhaul of the six conference rooms and audiovisual harmonization of fifteen common areas. Approach: analyze the existing setup in depth, integrate precise additions without unnecessary replacements.
In the conference rooms, some equipment was added or adjusted to meet current uses and the high expectations of a corporate hospitality context. These interventions unified system behavior and simplified their use, without any visible modification to the environment.
In common areas, audio and video systems were completed and stabilized to ensure a consistent and controlled atmosphere, in continuity with the architecture and interior design. No changes were made to the network layer, with all interventions integrating into the existing infrastructure.
The project presented significant constraints related to taking over a partially documented ecosystem, integrating new elements, and the need to maintain continuous operations. Each intervention had to be precisely planned to avoid any service interruption.
Close coordination with the hotel’s internal teams and various technical stakeholders made it possible to clarify responsibilities, ensure compatibility of additions, and restore more structured system management.
Day-to-day technical support, system stability, rapid handling of operational issues. Users benefit from simple, reliable, and consistent environments from one space to another. Technology stays in the background, in service of the hospitality experience.
We support management, design, and operations teams from the planning phase.
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